Shipping policy
Shipping Policy
Last updated: March 21, 2026
Thank you for shopping with EurKart Online OÜ. This policy explains how orders are processed and delivered.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are not processed on weekends or public holidays.
Shipping Time
Orders are shipped from our international fulfillment partners.
Estimated delivery time within Europe is typically 7–15 business days, depending on the destination and local courier services.
Total delivery time includes:
- Processing time: 1–3 business days
- Shipping time: 7–15 business days
Shipping Cost
We offer Free Shipping across Europe on all orders.
Taxes and Duties
For orders shipped to European Union countries, applicable taxes and duties are handled by our logistics partners where required.
Customers will not be charged additional VAT or customs fees upon delivery for eligible shipments.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your package during delivery.
Shipping Delays
Delivery times may occasionally be affected by customs inspections, holidays, weather conditions, or unexpected courier delays.
We are not responsible for delays caused by external factors beyond our control.
Incorrect Address
Please ensure that your shipping address is correct when placing your order.
EurKart Online OÜ is not responsible for orders shipped to incorrectly provided addresses.
Contact Information
If you have any questions regarding shipping, please contact our support team:
Company: EurKart Online OÜ
Registered Address: Tornimäe tn 5, 10145 Tallinn, Estonia
Email: contact.eurkart@gmail.com
Response Time: Within 48–72 hours