Privacy policy

Privacy Policy

Last updated: March 21, 2026

EurKart Online OÜ operates this website and online store to provide products and services to customers. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect certain personal information, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details and purchase history
  • Device information such as IP address, browser type, and operating system
  • Information about how you interact with our website

Payment information is processed securely through trusted payment providers such as Shopify Payments or PayPal. We do not store full payment card details on our servers.

How We Collect Information

We collect information in several ways:

  • Directly from you when you place an order or contact us
  • Automatically when you browse our website using cookies or similar technologies
  • From service providers that help us operate our store

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Communicate with you regarding orders or customer support
  • Improve our website and services
  • Detect and prevent fraud
  • Send marketing communications if you have opted in

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Performance of a contract (to process your order)
  • Compliance with legal obligations
  • Legitimate business interests such as improving our services
  • Your consent where applicable

Order Fulfillment and Shipping

To process and deliver orders, we may share your information with trusted third-party partners including payment providers, fulfillment partners, logistics providers, and shipping carriers.

Products purchased from our store may be shipped directly from international fulfillment partners.

Cookies

Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing activities.

You can disable cookies in your browser settings if you prefer.

Sharing Information

We may share personal information with:

  • Payment processors
  • Shipping carriers and logistics providers
  • Analytics providers
  • Shopify and related service providers
  • Legal authorities when required by law

We do not sell your personal information to third parties.

International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA). When personal data is transferred internationally, appropriate safeguards are used to protect your information.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights

If you are located in the European Economic Area, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request data portability

Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy, please contact us:

Company: EurKart Online OÜ
Registered Address: Tornimäe tn 5, 10145 Tallinn, Estonia
Customer Support Email: contact.eurkart@gmail.com